Mega's Nationwide Warranty Commitment to it's Customers

MEGA guarantees that unless otherwise stated, all copiers will be operable or made operable upon receipt by customer. Most copiers install without incident, and are operable within minutes. First resort under circumstances where copier arrives inoperable due to shipping conditions are for customer to contact MEGA Help Desk for technical support. We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems. All parts and systems are inspected and tested for quality. Replacement parts and systems are covered for the remaining period of the limited warranty for the product you bought. MEGA owns all parts removed from repaired products. This warrantee does not cover service necessitated by malfunctions of parts and/or attachments and/or supplies sold, provided, or installed (excluding the installation of supplies) by anyone other than MEGA, or by use of paper not compatible with the equipment. Customer may purchase toner and supplies from other vendors, but there is a small possibility that portions of warranty related to use of said supplies may be voided, if damage is due to faulty toner, developer, or photoreceptor (drum) not purchased from MEGA. This Agreement shall not apply to any equipment which ceases to be at the original Customer shipping destination location or is damaged through accident, abuse, misuse, theft, neglect, acts of third parties, fire, water, war, casualty or an other natural force. MEGA management may, at their discretion, elect to replace the covered equipment with comparable equipment in order to provide required reliability for customer. Customer may incur costs associated with equipment replacement during the term of this warrantee, and agrees to pay any necessary transportation costs. Customer accepts the fact that due to the complicated nature of the photocopying process, copiers may at times require maintenance in addition to normal scheduled maintenance. Shipping claims are the responsibility of customer, although vendor may assist in filing shipping claims. Customer should retain all packaging materials. Such claims are not to be used in lieu of payment and customer hereby agrees that payment will not be withheld, rescinded or denied by any other means as the result of such shipping or warranty claims. All copiers sometimes require maintenance and/or adjustments to remain operable, this is more likely within the first days of installation. Picture shown may not be an exact representation of actual product. Our copiers are used/remanufactured products unless otherwise stated and noted. Copiers have been diagnostically tested and factory certified. Unless otherwise stated, our products will come with manuals, cables, software, and drivers, or these items will be made available. Used items may have slight cosmetic imperfections including minor scrapes or scratches; slight casing discoloration. All sales are considered final and are nonrefundable.

In situations where customer submits fraudulent warranty claims to MEGA to induce MEGA to provide warranty parts and/or labor or through the use of statements or inaccurate warranty claim submissions, all warranties for and and all products purchased by customer from MEGA shall be immediately terminated. In addition, and and all previous warranty claims may also be revoked and payment due, depending upon local statute.